Veterinarians Ernie Ward & Cyndie Courtney with veterinary technician Beckie Mossor confront whether pursuing a degree in veterinary healthcare is a good or bad idea; how staggering student debt impacts our profession both financially & emotionally; potential solutions for excessive debt, escalating college tuition, and imbalanced veterinary supply & demand. The hosts share why they joined the veterinary profession and offer some of their best personal advice.  

Hosts Dr. Ernie Ward & Beckie Mossor, RVT are joined by practice owner & hospital administrator, Laura Ward to discuss giving back to your community. We review how to plan and pull off an Open House, creating an awesome Pet Health Fair, and why the Wards believe giving back to your community is good for team building and practice building. If you're looking for ideas to jumpstart your clinic's civic participation, this episode is chock full of ideas and inspiration. 

This week we are honored to speak with veterinary pain management pioneer, Dr. Robin Downing. Co-hosts Drs. Ernie Ward and Cyndie Courtney ask Dr. Downing how she ended up moving from Chicago to Colorado, she shares stories from her early practice days, how she found her pain management pathway, and future trends in veterinary pain management. This is a wide-ranging conversation full of inspirational anecdotes and practical advice for the entire veterinary team. 

his week we talk with co-host Beckie Mossor about her recent experience aiding animals displaced by Hurricane Harvey in Texas. Beckie joins Drs. Ernie Ward and Cyndie Courtney for a discussion about Hurricanes Harvey and Irma, how veterinary professionals can get involved with ASPCA and FEMA relief efforts, and the best ways to help animals during natural disasters. Beckie inspires us all and we'd like to thank her and the thousands of animal assistance volunteers everywhere for making the world better!

Dr. Susan Little is widely known and incredibly respected in the feline veterinary world. This week Dr. Ernie ward and registered veterinary technician Beckie Mossor sit down with Dr. Little and explore how she became a veterinarian, her unlikely journey to feline expert, her favorite tips and tricks for practicing feline medicine, and a genuinely good conversation about the trio's shared love of the veterinary profession. Whether you're a feline fanatic or lover of all animals, this episode will warm your heart and inspire your week!

Being a veterinary client or patient in the human healthcare system can, well, suck! Why is client and patient service often underwhelming, rushed, and, insensitive in the medical professions? Hosts Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share some of their most terrible medical appointment stories, common mistakes made in veterinary client service, and tips for making your team better. In this week's episode you'll also learn why Dr. Ward started giving money to his clients over 20 years ago and how any team can change their mindset with a few simple mental tricks. Join the conversation and share your thoughts on Facebook/VeterinaryViewfinder and Twitter @VetViewfinder.

Chances are, you’ve got plenty of people to thank for helping you attain the goal of working in the veterinary profession. Host veterinarians, Drs. Ernie Ward and Cyndie Courtney, along with registered veterinary technician, Beckie Mossor, share the tales of who mentored them, what mentoring means to them, and how you can become an effective mentor in your clinic. Dr. Ward frankly discusses why many veterinary clinics don’t hire high school students or participate in veterinary school externship programs. The panel shares the ways mentoring has positively impacted their lives and how to find — and become — the best mentor. Finally, the trio ask if virtual or online mentorship counts? What role does social media, internet, books, podcasts, and more play in shaping and developing our careers and professional lives?

You know the saying, “You can’t please everybody?” Well, it’s true. Unfortunately, most veterinary healthcare professionals are pleasers by nature and try to please everybody all of the time, resulting in big problems. This week, host veterinarians Dr. Ernie Ward and Cyndie Courtney along with registered veterinary technician, Beckie Mossor, talk with Dr. Cherie Buisson about Imposter Syndrome in the veterinary profession. What exactly is “Imposter Syndrome,” how can you tell if you have it, simple steps to overcome it, and how to help those experiencing Imposter Syndrome in your clinic. The quartet also explores the problems with trying to please everybody - colleagues, bosses, and clients - and how to take, and give, constructive feedback. Join the conversation and share your thoughts on Facebook/VeterinaryViewfinder and Twitter @VetViewfinder.   

What do you do when you’re asked to do something unethical, immoral, illegal, or just plain weird in veterinary practice? What if it’s your boss, manager, or co-worker who asks you to do — or don’t do — something that makes you uncomfortable? Hosts Drs. Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor tackle the tough topic of responding to these challenging scenarios in this week’s podcast.

Medical mistakes are estimated to result in over 250,000 human deaths in the U.S. each year. What about in veterinary medicine? What types of medical mistakes do we commonly encounter in our animal patients?  What are steps we can do prevent medical mistakes and how should a veterinary clinic team respond when mistakes are made? Host veterinarians Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor discuss real-world problems, their experiences, and offer suggestions and advice on avoiding medical mistakes in your clinic. Dr. Ward also shares a unique program from Australia to help you reduce medical errors.

This week our hosts discuss how should veterinary professionals work with other pet care providers? Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor contemplate the roles and responsibilities veterinarians and veterinary technicians have when referring to pet care individuals such as trainers, groomers, pet sitters, and boarding facilities. What should the veterinary profession do about unlicensed, non-credentialed, uneducated individuals offering advice on animal care? How can we determine which non-veterinary providers are safe for our patients and clients? How can we foster collaboration between veterinary professionals and everyone else? As Dr. Ward states, “This is an incredibly important topic that touches us all.”

This week host veterinarian Dr. Ernie Ward and veterinary technician Beckie Mossor are talking disaster preparedness for veterinary teams with ASPCA official Gina Manke. Learn how Gina got started with the ASPCA, what the top deployments are for ASPCA teams and volunteers, and how you can help in this week's podcast.