Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016.

Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.

 


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Dr. Ernie Ward Dr. Ernie Ward

The Giving Season: How the Veterinary Industry Giving Tree Supports Colleagues in Need

The holiday season is a time for giving, and this week on The Veterinary Viewfinder, Dr. Ernie Ward and co-host Beckie Mosser, MPA, RVT, spotlight an incredible initiative that helps veterinary professionals in need: the Veterinary Industry Giving Tree.

In this heartfelt episode, Beckie shares the origin story of her nonprofit organization, which she founded to provide financial and emotional relief to colleagues struggling during the winter holidays. Whether covering unexpected bills or simply easing the burden of the season, the Veterinary Industry Giving Tree connects donors with veterinary professionals in need.

Dr. Ward and Beckie discuss why the holidays can be especially challenging for veterinary teams, with increased emotional stress, financial strain, and the unique demands of the profession. They explore how small acts of kindness can create a big impact, inspiring listeners to participate in this year’s Veterinary Industry Giving Tree.

Don’t miss this uplifting conversation filled with hope, community spirit, and actionable ways to support your peers during this special time of year. Tune in to learn how you can lend a helping paw to our colleagues in need!

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Veterinary Discipline: When Boards Fail to Protect Pets and Professionals

In this week’s episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, MPA, RVT, dive into a hot-button issue in the veterinary profession: the effectiveness (or alleged lack) of state veterinary medical boards in addressing complaints and disciplining licensees. Inspired by a recent investigative report from North Carolina, this discussion examines whether veterinary professionals are being held accountable when complaints arise, how these cases impact public trust, and whether some complaints are going too far and harming veterinarians.

Dr. Ward and Beckie explore the legal framework governing veterinarians, the challenges of title protection, and the role of social media in shaping reputations. They also discuss how inconsistent or lax disciplinary actions by boards can harm the credibility of the profession and create a ripple effect across the veterinary community.

Whether you’re a veterinary professional concerned about your license or a pet owner curious about oversight in veterinary medicine, this thought-provoking conversation sheds light on the accountability (or lack thereof) of the systems meant to protect pets, owners, and practitioners. Tune in to join the debate!

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Colorado Prop 129 Explained: Animal Law Expert Breaks Down New VPA Role

In this episode of “The Veterinary Viewfinder,” hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, discuss Colorado's groundbreaking Proposition 129, which officially establishes the role of Veterinary Professional Associates (VPAs). Renowned animal law attorney Mark Cushing, a leading voice in shaping veterinary legal frameworks around the U.S., joins the conversation.  

Proposition 129 introduces VPAs, a new position aimed at expanding the scope of veterinary teams. Mark Cushing shares his perspectives on Prop 129 as he is driving between law conferences to break down the specifics of this legislation, dispel common misconceptions, and explain its implications for clinics, clients, and the future of veterinary care. From addressing workforce shortages to potential challenges in implementation, this episode unpacks it all. 

Whether you’re a clinic owner, credentialed veterinary technician, or a curious veterinary industry professional, this discussion offers valuable insights into how this legislation could influence veterinary practice nationwide. Tune in to learn what Prop 129 really means for veterinary teams and how it might shape the future of the profession. 

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Recognizing Our Often Unsung Heroes: It’s Veterinary Practice Manager Recognition Week Nov 10-16, 2024!

In this week’s episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers. 

November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics. 

Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic!

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Are Pet Owners Turning Away from Vets? Reclaiming Preventive and Senior Pet Care, Pet Nutrition, and Pet Longevity Science

In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mosser, RVT, MPA, dive into an urgent issue facing veterinary professionals: the decline of preventive care visits and the growing trend of pet owners seeking wellness advice outside the clinic. As wellness exams, vaccinations, and senior care consultations decline, veterinarians are feeling the impact. With the rise of AI-driven tools, (questionable) social media influencers, and accessible online advice, pet owners are turning to alternative sources for preventive care tips and longevity strategies.

Dr. Ward and Beckie explore why this shift is happening and discuss how veterinarians can reclaim their role as the primary preventive care providers. They share practical tactics and communication strategies for engaging pet owners, emphasizing the value of early disease detection, quality of life improvement, and the unmatched expertise of veterinary professionals. Tune in to learn how veterinarians can reestablish their position in preventive pet care and enhance their relationship with clients amid a rapidly evolving pet care landscape.

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When Spirits Visit the Vet: Paranormal Encounters in Veterinary Clinics

Welcome to this spine-chilling episode of “The Veterinary Viewfinder!” This week, Dr. Ernie Ward and registered veterinary technician Beckie Mosser dive into the eerie world of (allegedly) haunted veterinary clinics. With Halloween around the corner, we’re exploring the paranormal tales that have left many veterinary teams wondering if they’re truly alone during those late-night shifts.

From shadowy figures seen after-hours to strange, unexplained noises echoing through clinic halls, our colleagues across the country—and beyond—have shared their supernatural experiences. These ghostly tales range from curious spirits seemingly checking in on patients to spooky apparitions that might make even the bravest veterinarian shiver. Join us as we delve into these mysterious occurrences that some veterinary teams encounter, especially during Halloween.

This episode isn’t just for thrill-seekers; it’s a look at how these supernatural events can “shape” the “spirit” of teams working in veterinary practices, strengthening their “chains” as staff members share their creepy experiences. Whether you’re a skeptic or a believer, this episode will have you hooked—and maybe a little spooked! Tune in for a ghostly good time as Ernie and Beckie tackle one of the most “spirited” topics we’ve ever covered on “The Veterinary Viewfinder.”

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Appreciating Veterinary Sales Reps: Strategies for Stronger Partnerships

In this week’s episode of “The Veterinary Viewfinder,” hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, shine a spotlight on a vital yet often overlooked part of veterinary teams—sales representatives. From pharmaceutical, lab, and food reps to distributors and specialty companies, these professionals play a key role in keeping veterinary clinics running smoothly and efficiently. As the end of the year approaches and fresh off National Veterinary Technician Week, many clinics rely on their reps more than ever—often without recognizing their efforts.

Dr. Ward and Beckie discuss the unspoken challenges reps face, including feeling undervalued or being taken for granted, especially during busy seasons when clinics call on them for help with events and celebrations. This episode explores the sometimes tricky relationship between clinics and reps, highlighting how veterinarians and staff can become better partners.

Tune in to learn how your clinic can foster healthier, more respectful interactions with sales reps and why these unsung heroes deserve more appreciation. Whether you're a clinic owner, technician, or vet, this episode is packed with insights to help strengthen these essential relationships.

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The Good, Bad, and Ugly of National Veterinary Technician Week 2024

In this week's episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and registered veterinary technician Beckie Mossor tackle an unexpectedly tough topic: the controversy surrounding National Veterinary Technician Week. While this week, from October 13 to 19, is dedicated to celebrating the tireless efforts and vital contributions of credentialed veterinary technicians, not everyone is on board. Beckie shares her perspective on the growing divide within the veterinary community regarding how—and whether—this week should be celebrated.

Some argue that National Veterinary Technician Week isn’t being properly recognized, while others are even refusing to participate altogether. Dr. Ward and Beckie discuss these issues, expressing concerns about the negativity surrounding what should be a time for unity and appreciation. 

Despite the controversies, our hosts highlight inspiring stories of dedicated vet techs and reinforce the true purpose of this week: to honor and uplift credentialed veterinary technicians who are the backbone of veterinary care.

Join the conversation as Dr. Ward and Beckie dig into the good, the bad, and the ugly of National Veterinary Technician Week.

If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! 

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Natural Disasters and Veterinary Heroes: How You Can Help in Times of Crisis

In this episode of “The Veterinary Viewfinder,” Dr. Ernie Ward and registered veterinary technician Beckie Mosser discuss one of the most challenging and emotional issues facing veterinary professionals—natural disasters. With Hurricane Milton barreling toward Florida and the aftermath of Hurricane Helene still being felt across the southeastern U.S., veterinary clinics and communities are in urgent need of help. 

Ernie and Beckie share firsthand experiences of the devastation and the inspiring response from the veterinary community and volunteers. They highlight how veterinary professionals are stepping up to offer assistance, from organizing resource drives to volunteering on the ground. Whether you're a veterinarian or a vet tech, there are numerous ways you can get involved to support colleagues and pets affected by these disasters. Tune in to learn about the incredible work being done and discover how you can help provide relief in times of crisis. 

Beckie also shares the work done by veterinary technician Sarah Parsons and her Project Golden Vet, as well as their collaboration with The Veterinary Industry Giving Tree. 

Don't miss this insightful discussion on the critical role veterinary professionals play in disaster relief and recovery efforts.

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World Pet Obesity Week Special: Expert Insights on Obesity, Nutrition, and Hurricane Helene Relief Efforts

This week, we focus on two critical issues. First, it’s World Pet Obesity Awareness Week, October 7–13, 2024, and we need your help, veterinary professionals, to participate in our biennial Pet Obesity Prevalence Survey by signing up at PetObesityPrevention.org.

Joining us this week is board-certified veterinary nutritionist Martha Cline from Purina to dive into the communication challenges surrounding pet obesity, discuss spectrum of care issues with nutrition and obesity, and explore cutting-edge research on metabolomics and its relevance to joint disease and obesity treatment.

But that’s not all. We’ll also address the aftermath of Hurricane Helene, which devastated parts of the Southeast, including parts of Florida, Georgia, North Carolina, and Tennessee. Co-hosts Dr. Ernie Ward and Registered Veterinary Technician Beckie Mosser will share ways you can help, as well as some local relief efforts that are making a difference. Links below.

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Avoiding Vet Clinic Drama: Boundaries and Professionalism on Office Message Platforms

In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser tackle a modern issue affecting veterinary professionals worldwide: communication on messaging platforms like Slack and Microsoft Teams. While these tools are essential for team collaboration, they can also blur the lines of professionalism, leading to "salty" exchanges that could impact your career.

Dr. Ward and Beckie dive deep into the nuances of maintaining professionalism while using these platforms, offering practical tips for staying courteous, even when tempers flare. They also explore what happens when these tools interrupt your personal time and discuss strategies for setting healthy boundaries. 

More importantly, the episode uncovers the hidden side of these platforms — what your employer can monitor and what you're responsible for when communicating digitally.

Join the conversation as Dr. Ward and Beckie share personal experiences, advice, and recommendations on navigating these modern communication challenges while keeping your reputation intact. Whether you're a vet tech or a practice owner, this episode is packed with must-know insights for managing team dynamics online!

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Are You Licensed? Answering Clients' Toughest Questions About Veterinary Credentials

In this episode of The Veterinary Viewfinder, co-hosts Dr. Ernie Ward and Beckie Mosser, RVT, MPA, tackle a potentially rising concern in veterinary clinics: clients questioning whether their veterinary professionals are licensed. As public awareness around veterinary credentials grows, more pet owners are asking whether the person caring for their pet is licensed to perform certain tasks. This shift brings new challenges and sometimes uncomfortable conversations with clients.

Join Dr. Ward and Beckie as they discuss strategies to handle these questions confidently and professionally. From how to properly equip your veterinary team with the right responses to navigating these sometimes tricky interactions, this episode provides essential tips for maintaining trust and transparency in your practice. Whether you're a veterinarian, credentialed veterinary technician, practice manager, veterinary assistant, or support staff, this conversation will help you prepare for this evolving client expectation. Tune in to stay ahead of this trend and ensure your team is ready!

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