Making Work/Life Balance Work in the Veterinary Profession - Does it Work?

Making Work/Life Balance Work in the Veterinary Profession - Does it Work?

Feeling stressed? Overworked? Lost your mojo? Losing the romance? This week host veterinarians Ernie Ward and registered veterinary technician Beckie Mossor take a candid look at work/life balance in the veterinary profession. From real-life struggles and tribulations to practical tips and advice, this episode is packed will help restore your sanity and release you from "perfect" and into "for reals." 

Should Veterinary Clinics Sell Products? The Impact Of Retail Sales

Should Veterinary Clinics Sell Products? The Impact Of Retail Sales

The question of whether or not a veterinarian or veterinary clinic should sell non-medical products has perplexed generations of practitioners. This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor question whether or not vets should sell "stuff," how to choose the best products if you're going to sell "stuff," and the tricky ethical lines veterinary clinics tread when selling "stuff." This is a wide-ranging, candid, and brutally honest conversation about the impact retail sales have on the veterinary profession.


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Veterinary Support Staff Suicides: An Issue We Need to Discuss

Veterinary Support Staff Suicides: An Issue We Need to Discuss

A recent North Carolina veterinary technician's death by suicide prompted us to explore the issues of depression, substance abuse, and suicide within veterinary support staff. Host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor share their thoughts and experiences with veterinary staff suicides, what our profession can do to help, and what you can do to help a colleagues. Please share this podcast with anyone you think could benefit. 

Chernobyl Veterinarian Dr Jennifer Betz

Chernobyl Veterinarian Dr Jennifer Betz

This week we expose you to a radioactive topic: What happened to the dogs and cats left behind in Chernobyl? Our guest, Dr. Jennifer Betz, knows firsthand the current conditions of the canines and felines living in the Chernobyl disaster area. We were positively radiating during this episode, and the fallout of our conversation will leave you glowing! (I’ll stop now.) YOU DO NOT WANT TO MISS THIS EPISODE!

The Pros and Cons of Production-based Pay for Veterinarians

The Pros and Cons of Production-based Pay for Veterinarians

Pro-sal, production-based, merit-based - these are a few of the terms used to describe the increasingly common method used to pay veterinarians (and some veterinary technicians, as you’ll find out). What are the pros and cons of paying veterinary professionals on a percentage of revenue generated basis? Are your veterinarian shaming the system (Dr. Ernie Ward shares an experience you might not realize happens), Dr. Cyndie Courtney relates her personal experiences and Beckie Mossor, RVT reveals what veterinary clinic support staff really think about their doctors being paid based on the revenue they generate. This is a candid conversation about a highly controversial - and rarely openly discussed - element of working in veterinary medicine. 

Have Animal Rescue Requirements Gotten Ridiculous?

Have Animal Rescue Requirements Gotten Ridiculous?

Have you, a friend, family member, colleague, or client ever been denied a pet rescue adoption? Are some animal rescue groups inadvertently encouraging people to go through breeders and pet stores due to cumbersome requirements? We asked our social media channels, and apparently this is a bigger problem than we realized. This week our trio tackles the thorny issue of what makes an appropriate animal rescue protocol, our thoughts on how to improve the process, and tales from the real-world on heartbreaking (and confusing) pet rescues. 

Don't be a SUCKA! Avoiding Costly Online & Real-Life Rip-offs

Don't be a SUCKA! Avoiding Costly Online & Real-Life Rip-offs

Are you making bad - and costly - mistakes when it comes to digital marketing? What about online security? Is your website underperforming or perhaps even illegal? This week co-host Dr. Ernie Ward chats with InTouch Practice Communications’ Bill Schroeder about current marketing scams, slick sales tactics, and other wastes of money (and time). Beckie and Cyndie were unavailable this week and we sure appreciate Bill stepping in! This conversation is loaded with tips and good advice to safeguard your clinic’s online identity, client information, and prevent wasting money!

LIVE from Hurricane Florence: How to Help Clients & Clinics during Natural Disasters

LIVE from Hurricane Florence: How to Help Clients & Clinics during Natural Disasters

This week co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mossor are evacuated from their homes during Hurricane Florence. Dr. Cyndie Courtney joins Dr. Ward (Beckie cellular service failed during recording) to discuss what it’s like to live through a hurricane. Helpful advice for any veterinary clinic affected by a natural disaster such as hurricane, flooding, wildfire, earthquake, tornado, etc. From how to prepare, what advice to offer clients, how to travel with pets, and what can you do when a dog gets bitten by a venomous snake when winds are 100 miles per hour and all roads are flooded? That, and so much more, in this week’s podcast! 

Cloning Pets - Controversies & Questions about this Latest Medical Miracle (and Barbra Streisand)

Cloning Pets - Controversies & Questions about this Latest Medical Miracle (and Barbra Streisand)

Cloning pets, especially dogs, is a real thing. As in, there’s a real company really doing it RIGHT NOW. For a measly $50,000USD, you can have your favorite furry friend brought back in an exact genetic copy. This week our trio tackle the thorny ethics, sketchy morals, and scientific rigor of this evolving pet medical breakthrough. From Barbra Streisand’s cloned pups to questions about the care of surrogate animal mothers, this is one podcast you will want to share and discuss with your colleagues!  And wait until you hear what Dr. Ernie Ward says about the future of service and military dogs…

Confronting the Cost of Chronic Dermatitis - Da Money Talk with a Veterinary Dermatologist

Confronting the Cost of Chronic Dermatitis - Da Money Talk with a Veterinary Dermatologist

MONEY!!! We sure spend a lot of time talking about the challenges of finances in veterinary practice on the podcast! This week we’re joined by our friend, veterinary dermatologist Dr. Dana Lisa, to discuss how to handle the rising costs of treating chronic dermatitis. Dr. Liska will explain how she talks about Cytopoint, Apoquel, and other revolutionary treatments with budget-minded clients. This is a really impactful conversation that yields many helpful tips and tricks you can use in your clinic.

Dermatological Drama with Veterinary Dermatologist Dr Dana Liska

Dermatological Drama with Veterinary Dermatologist Dr Dana Liska

Itching dogs, chronic dermatitis, frustrated clients, online myths (and bad advice) all add up to create dermatological drama in our veterinary practices! This week we chat with veterinary dermatologist Dr Dana Liska to dispel mountains of misconceptions, dispense practical diagnostic and treatment advice, and soothe our weary minds and souls when it comes to conquering chronic dermatitis! Dr Liska joins host veterinarians Ernie Ward and Cyndie Courtney plus registered veterinary technician Beckie Mossor for a candid, energetic, and entirely practical guide to dealign with chronic dermatitis in your patients. We learned so much and had so much fun - and you will, too! 

Top Things You Need to Start - or Stop - Doing in your Clinic Today

Top Things You Need to Start - or Stop - Doing in your Clinic Today

Join us this week for a rapid fire session on our top tips to make your personal and professional life a little easier, more efficient, and more fun! Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share their best quick bits of advice for veterinary practice, patient care, client service and self-care. If you enjoy fast-paced, real-world recommendations, you’re going to love this special episode!

LIVE from the 2018 AVMA Conference! What does change mean for the veterinary profession?

LIVE from the 2018 AVMA Conference! What does change mean for the veterinary profession?

This week the entire gang gets together - for the first time in person! - to record a special podcast from the floor of the 2018 American Veterinary Medical Association (AVMA) Annual Conference in Denver, Colorado. Host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor go deep on CHANGE! What, how fast, should, could, and WHY change is essential for veterinary professionals. The trio talk about the recent AVMA debarking controversy, CBD usage, the veterinary nurse initiative, telemedicine/telehealth, and much, much more! We think you’ll enjoy this rapid-fire, no holds barred, and frank discussion about why change seems to take forever — or in the blink of an eye! Sorry for the noisy background… they were all veterinary colleagues!    

We Can’t Find Veterinary Professionals to Hire! Challenges & Solutions for Today’s Tight Job Market and “DVM-lite”

We Can’t Find Veterinary Professionals to Hire! Challenges & Solutions for Today’s Tight Job Market and “DVM-lite”

Where are all the registered veterinary technicians and veterinarians? More and more veterinary clinics are reporting significant challenges hiring - and keeping - qualified veterinary team members. Host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor review the current veterinary job market woes and offer suggestions on finding the best employees. Dr. Ward revives his “DVM-lite” limited licensure model from 15 years ago and reviews why he believes the veterinary profession may go the way of Family and General Practice human medical doctors. Th group give advice on recruiting and hiring staff as well as pay, benefits, and creating a healthy and welcoming clinic culture to retain employees. 

Tightening the Leash: Increasing Animal Regulations - What Should Veterinary Professionals Do?

Tightening the Leash: Increasing Animal Regulations - What Should Veterinary Professionals Do?

Mandatory spay and neuter regulations, breed bans, microchip laws, and doggie DNA testing for renters - we’re seeing a wave of new animal regulations sweep the world. Host veterinarians Ernie Ward and Cyndie Courtney and registered veterinary technician Beckie Mossor engage in a spirited discussion on whether or not animal regulations have gone too far (or not far enough), and what veterinary professionals should do to encourage better pet care. The trio tackle the recent Fort Worth, Texas pet microchipping controversy, Delta Airlines’ ban of pit bull breed emotional support dogs, DNA testing to identify dog poop, and RETRACTABLE LEASHES!