Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016.

Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.

 


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Latest Podcast Episodes - Click to Listen

Dr. Ernie Ward Dr. Ernie Ward

Can Your Personal Social Media Get You Fired?

What happens when your personal social media blows up in your veterinary clinic? Can you post controversial content on your personal pages without professional consequences? Viewfinders, this is one tough topic we tackle this week!

Hosts Dr. Ernie Ward and Beckie Mossor, RVT address people being fired, reprimanded, or causing conflict in their workplace because of something they posted or shared on their personal TikTok, Instagram, Facebook, or Twitter feeds. Where are the online boundaries between work and private life, if there are any?

The duo divulge times they’ve stepped out of bounds online, stories from colleagues who have experienced consequences of their content, and strategies for everyone scrolling and posting these days.

Viewfinders, have you witnessed workplace tension because of online messages? How do you navigate these potentially stormy waters? Share your stories!

Thank you again for listening! Talk to you next Wednesday!

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Dr. Ernie Ward Dr. Ernie Ward

Understanding the Veterinary Burnout Survey with Dr. Ivan Zak

Burnout affects every veterinary professional, regardless of where they work, what they do, or how old or educated they are. This week we’re thrilled to share the mic with Dr. Ivan Zak as he shares insights from his recent veterinary burnout research.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT are joined by Dr. Ivan “Zak” Zakharenkov, a veterinarian who recently conducted his MBA dissertation on “Veterinary Burnout.” Dr. Zak reviews the difference between burnout, compassion fatigue, depression and other psychological challenges faced by all veterinary professionals.

The trio tackle the differences between staff burnout in independent versus corporate veterinary clinics, which age groups are more likely to experience burnout, and why veterinary technicians may face additional risks. How to recognize burnout both in yourself and your colleagues is also a highlight of the conversation.

Several solutions are discussed in addition to how better “lean management” principles can help your team avoid burnout and achieve harmony.

Viewfinders, this is an important conversation to have as we enter a new year - and new decade. How are you handling burnout in your clinic? Have you experienced burnout or have your colleagues? Share your thoughts and experiences with us on our social media channels.

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Dr. Ernie Ward Dr. Ernie Ward

It's Our 4-Year Anniversary, Feedback on Veterinary Influencers Episode, and Feeling Grateful during the Holidays

This week we’re celebrating FOUR YEARS and 208 EPISODES of the Veterinary Viewfinder Podcast!

Thank you for your loyal listening, sharing with colleagues, and being the best bunch of friends we could hope for!

We take a brief stroll down memory lane this week and share the many reasons why we still love talking with you (and each other!) each week for the past four years.

We then discuss the tremendous amount of feedback we received from last week’s podcast, “The Rise of Veterinary Influencers: Controversies and Opportunities.” You definitely want to hear this!

We also share our tips for surviving the “pandemic holidays,” why Beckie calls it the “Pan-damnit!” and how to remain positive despite the many challenges this year poses. Dr. Ward once again reminds us, “Tilt toward optimism” by using his simple gratitude practice.

Beckie gives us an update on the Veterinary Industry Giving Tree and Dr. Ward reveals how their 25th Annual Calabash Community Christmas Tree Lighting and Parade will go on this year…with quite a creative twist!

Viewfinders, we hope you enjoy this wide-ranging celebration episode. We really appreciate everyone who reached out and gave us feedback on last week’s episode. We definitely hit a professional pain point that needs more attention!

We hope you have a wonderful - and safe - Thanksgiving holiday! Can’t wait to talk to you next week!

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Dr. Ernie Ward Dr. Ernie Ward

You Need a Vacation! How to Set Work Boundaries When You Take Time Off

We talk a lot on the Veterinary Viewfinder about the importance of self-care and wellness, including taking time off for yourself. Even though we may escape our veterinary clinics from time to time, how to we truly disconnect from the incessant text questions, prescription approvals, and myriad of other interrupters during “time off?”

This week co-hosts Dr. Ernie Ward and Beckie Mossor, RVT Maher their tips and advice for setting boundaries when taking time off work. Beckie shares her recent vacation experience and how she dealt with requests while she was celebrating her 10-year wedding anniversary.

This episode is a must-listen for anyone who manages or owns a veterinary practice. As Dr. Ward says, “Respecting time off begins with leadership and leads to workplace culture.”

If you know someone or are struggling yourself with “time-off guilt” or unsure how to disconnect without missing out or letting down your team, this episode is meant for you!

Viewfinders, thank you again for your loyal listening and helping us reach tens of thousands of downloads each month! 200!!

How do you prepare for vacation or taking a long weekend? Do you have “time-off guilt?” We want to hear from you!

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Dr. Ernie Ward Dr. Ernie Ward

Podcast: Does Your Team Work? What Makes the Best Veterinary Clinics Teams Successful?

With the 2018 Super Bowl this weekend, we decided to take a deep dive into what makes the best veterinary teams successful. Hosts Drs. Ernie Ward and Beckie Mossor, RVT review some of the common characteristics of the best teams, how to integrate new employees into your clinic team, what are some of the pitfalls of overstepping professional or personal boundaries in the workplace, and more. Learn what "Book Clubs and Bars" have to do with establishing appropriate professional relationships in your clinics. The trio offer advice on what to do with a toxic team member, Dr. Ward shares his love for personality testing his staff, and why written job descriptions, evaluations, mission statements, and appointment scripts are incredibly important for success. This wide-ranging conversation is sure to inspire you to make your team ready for the Big Game... and beyond!

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Dr. Ernie Ward Dr. Ernie Ward

Podcast: Non-Veterinary Pet Professionals: Enemies or Allies?

This week our hosts discuss how should veterinary professionals work with other pet care providers? Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor contemplate the roles and responsibilities veterinarians and veterinary technicians have when referring to pet care individuals such as trainers, groomers, pet sitters, and boarding facilities. What should the veterinary profession do about unlicensed, non-credentialed, uneducated individuals offering advice on animal care? How can we determine which non-veterinary providers are safe for our patients and clients? How can we foster collaboration between veterinary professionals and everyone else? As Dr. Ward states, “This is an incredibly important topic that touches us all.”

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Dr. Ernie Ward Dr. Ernie Ward

Podcast: Are Veterinary Professionals lousy patients?

Do veterinarians, veterinary technicians, and veterinary staff make good patients? Do we know too much, ask too many questions, demand too many answers of our own doctors and nurses? Veterinarians Ernie Ward & Cyndie Courtney along with veterinary technician Beckie Mossor dissect our own human health care experiences and share how we treat MD's and RN's when they turn to us for care. What do we love, and hate, about visiting our own physicians? How can veterinarians learn from the good, and bad, of the human health care system?

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Dr. Ernie Ward Dr. Ernie Ward

Podcast: The Huge Problem of Pet Obesity - 2016 U.S. Pet Obesity Survey Results & Controversies

Pet obesity in the U.S. continued to steadily increase last year, affecting nearly 59% of cats and 54% of dogs, according to the Association for Pet Obesity Prevention (APOP). During their ninth annual survey, APOP also found pet owners and veterinary professionals disagreed on key pet food issues such as the benefits of corn and grains, value of raw and organic diets, and the best sources of pet nutritional advice. Veterinarian and APOP founder Ernie Ward, Dr. Cyndie Courtney, and Beckie Mossor, RVT talk about these issues and more this week! Follow us on Facebook at Veterinary Viewfinder or Twitter @VetViewfinder

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