With the 2018 Super Bowl this weekend, we decided to take a deep dive into what makes the best veterinary teams successful. Hosts Drs. Ernie Ward and Beckie Mossor, RVT review some of the common characteristics of the best teams, how to integrate new employees into your clinic team, what are some of the pitfalls of overstepping professional or personal boundaries in the workplace, and more. Learn what "Book Clubs and Bars" have to do with establishing appropriate professional relationships in your clinics. The trio offer advice on what to do with a toxic team member, Dr. Ward shares his love for personality testing his staff, and why written job descriptions, evaluations, mission statements, and appointment scripts are incredibly important for success. This wide-ranging conversation is sure to inspire you to make your team ready for the Big Game... and beyond!
Nearly 2 billion people, including veterinary professionals, are using Facebook in 2018. This week Drs. Ernie Ward and Cyndie Courtney along with Beckie Mossor, RVT talk with Dr. Caitlin DeWilde about social media and her business, The Social DVM. The group discuss Caitlin's story of becoming a veterinarian, the recent changes to the Facebook News Feed algorithm, and practical advice for managing a veterinary clinic's Facebook Page.
The primary objective of medicine should be preventing disease. If that’s true, why do so many veterinary (and human) healthcare professionals find it challenging to talk to clients about preventive care? This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor explore the challenges, myths, and strategies for veterinary preventive care. Dog and cat nutrition, vaccines, parasiticides, oral health and dentistry, and senior pet care are just some of the topics the trio converse about in this week’s podcast.
Dr. Susan Little is widely known and incredibly respected in the feline veterinary world. This week Dr. Ernie ward and registered veterinary technician Beckie Mossor sit down with Dr. Little and explore how she became a veterinarian, her unlikely journey to feline expert, her favorite tips and tricks for practicing feline medicine, and a genuinely good conversation about the trio's shared love of the veterinary profession. Whether you're a feline fanatic or lover of all animals, this episode will warm your heart and inspire your week!
What do you do when you’re asked to do something unethical, immoral, illegal, or just plain weird in veterinary practice? What if it’s your boss, manager, or co-worker who asks you to do — or don’t do — something that makes you uncomfortable? Hosts Drs. Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor tackle the tough topic of responding to these challenging scenarios in this week’s podcast.
Medical mistakes are estimated to result in over 250,000 human deaths in the U.S. each year. What about in veterinary medicine? What types of medical mistakes do we commonly encounter in our animal patients? What are steps we can do prevent medical mistakes and how should a veterinary clinic team respond when mistakes are made? Host veterinarians Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor discuss real-world problems, their experiences, and offer suggestions and advice on avoiding medical mistakes in your clinic. Dr. Ward also shares a unique program from Australia to help you reduce medical errors.
Do veterinarians, veterinary technicians, and veterinary staff make good patients? Do we know too much, ask too many questions, demand too many answers of our own doctors and nurses? Veterinarians Ernie Ward & Cyndie Courtney along with veterinary technician Beckie Mossor dissect our own human health care experiences and share how we treat MD's and RN's when they turn to us for care. What do we love, and hate, about visiting our own physicians? How can veterinarians learn from the good, and bad, of the human health care system?
Veterinarian Dr. Ernie Ward visits the 2017 Global Pet Expo sponsored by the American Pet Products Association (APPA) in sunny Orlando, Florida. Co-hosts Dr. Cyndie Courtney and Beckie Mossor, RVT inquire about the latest products and highlights of the convention. Neon cat litter, new OTC dewormers, a world of tech and trends, and the world's first (and only?) birdy bra are just of few of the topics in this week's podcast. Join the conversation on Facebook at Veterinary Viewfinder and on Twitter at @VetViewfinder.
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It's a hard knocks life. In this episode, veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share some of the hard lessons they wished they'd teach in school. At least you'll have the chance to learn these oftentimes painful lessons from the comfort of your listening device... Join us at Facebook/Veterinary Viewfinder and Twitter @VetViewfinder.
This week Beckie Mossor, RVT reports from the 2017 Western Veterinary Conference (WVC) in sunny Las Vegas, Nevada. Drs. Ernie Ward & Cyndie Courtney inquire about the world's second largest conference, buzz and busts, Elvis sightings, why isn't anyone posting on social media, where are the best spots to nurse an infant and dine (not necessarily at the same time, bonus points if possible), and so much more in this week's decidedly Vegas episode. Join the conversation on Facebook/Veterinary Viewfinder and Twitter @VetViewfinder.
Pet obesity in the U.S. continued to steadily increase last year, affecting nearly 59% of cats and 54% of dogs, according to the Association for Pet Obesity Prevention (APOP). During their ninth annual survey, APOP also found pet owners and veterinary professionals disagreed on key pet food issues such as the benefits of corn and grains, value of raw and organic diets, and the best sources of pet nutritional advice. Veterinarian and APOP founder Ernie Ward, Dr. Cyndie Courtney, and Beckie Mossor, RVT talk about these issues and more this week! Follow us on Facebook at Veterinary Viewfinder or Twitter @VetViewfinder