dr. ernie ward

Podcast: Does Your Team Work? What Makes the Best Veterinary Clinics Teams Successful?

Podcast: Does Your Team Work? What Makes the Best Veterinary Clinics Teams Successful?

With the 2018 Super Bowl this weekend, we decided to take a deep dive into what makes the best veterinary teams successful. Hosts Drs. Ernie Ward and Beckie Mossor, RVT review some of the common characteristics of the best teams, how to integrate new employees into your clinic team, what are some of the pitfalls of overstepping professional or personal boundaries in the workplace, and more. Learn what "Book Clubs and Bars" have to do with establishing appropriate professional relationships in your clinics. The trio offer advice on what to do with a toxic team member, Dr. Ward shares his love for personality testing his staff, and why written job descriptions, evaluations, mission statements, and appointment scripts are incredibly important for success. This wide-ranging conversation is sure to inspire you to make your team ready for the Big Game... and beyond!