The Veterinary Viewfinder Podcast
Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016. Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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The Impact of Positive Leadership on Veterinary Teams Survey with Josh Vaisman
Working in a veterinary clinic can be stressful and downright depressing at times. A positive leadership team and support structure can make your job more enjoyable and meaningful. This week we’ve got Josh Vaisman to discuss his survey called “Leadership & Workplace Experience Study: The Impact of Positive Leadership on Veterinary Teams.” Viewfinders, this is a conversation we think you’ll find helpful for your team!
Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are joined by Josh Vaisman, MAPPCP, CCFP, founder of Flourish Veterinary Consulting. We take a deep dive into his survey on what factors make a great veterinary workplace and how you can make yours better!
This conversation is full of advice and experiences that will benefit any team member. If you’re struggling with your leadership, we suggest sending them a link or playing this episode out loud so they can hear! Subtle, we know.
Thank you, Josh, for sharing your positive vibes with the Viewfinders!
Many veterinary teams have one: the colleague who runs to management about every minor mistake or late trash bag. But when does necessary reporting turn into destructive tattling?
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack one of the profession’s most frustrating dynamics: coworkers who undermine team culture by excessive fault-finding.
Hosts Dr. Ward and vet tech Beckie Mossor examine how tattletale behavior often stems from insecurity, perfectionism, or even underlying issues like OCD, yet still chips away at psychological safety and trust. They discuss the difference between legitimate reporting and gossip, and why managers must address patterns early before morale collapses. Ignoring the issue doesn’t make it go away; it drives good employees out while problem behavior festers.
Listeners will learn practical strategies, such as anonymous “concern boxes,” structured feedback models (SBI: Situation, Behavior, Impact), and defining gossip as “talking to someone who can’t solve the problem.” The hosts also share real-life examples where unchecked tattling escalated into fractured teams, cover-ups, and even departures of top performers.
Whether you’re a manager navigating a chronic complainer or a technician tired of walking on eggshells, this episode offers valuable insights and practical tools to help you reclaim a healthier clinic culture. Because in veterinary medicine, trust isn’t optional; it’s the foundation of patient care.