
The Veterinary Viewfinder Podcast
Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016. Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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NAVC Hosts First HiVE Conference for Veterinary Technicians
The first North American Veterinary Community (NAVC) HiVE has arrived! This week, we’re joined by Paige Allen, MS, RVT, a familiar voice to the Viewfinders, to discuss her exciting new collaboration with NAVC to usher in a new era in veterinary technician/nurse conferences. And if you use the code VIEW, you can register for only $15!
Hosts Dr. Ernie Ward and Beckie Mossor, RVT, welcome back a dear friend and colleague, Paige Allen, to share news of the first NAVC HiVE to be held October 16-18, 2023, at the Palmer Events Center in “Keep Austin weird” Austin, Texas!
Paige shares how HiVE came into existence (in such a short time, too!) and why position-specific CE and community building are essential to our profession.
Viewfinders, visit https://navc.com/hive/ and use the code VIEW to register your vet techs for only $15!
We believe this is a FABULOUS GIFT for National Veterinary Technician Appreciation Week! How about you?
Thank you, Paige and NAVC, for your continued support and innovation in our profession!
Many veterinary teams have one: the colleague who runs to management about every minor mistake or late trash bag. But when does necessary reporting turn into destructive tattling?
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack one of the profession’s most frustrating dynamics: coworkers who undermine team culture by excessive fault-finding.
Hosts Dr. Ward and vet tech Beckie Mossor examine how tattletale behavior often stems from insecurity, perfectionism, or even underlying issues like OCD, yet still chips away at psychological safety and trust. They discuss the difference between legitimate reporting and gossip, and why managers must address patterns early before morale collapses. Ignoring the issue doesn’t make it go away; it drives good employees out while problem behavior festers.
Listeners will learn practical strategies, such as anonymous “concern boxes,” structured feedback models (SBI: Situation, Behavior, Impact), and defining gossip as “talking to someone who can’t solve the problem.” The hosts also share real-life examples where unchecked tattling escalated into fractured teams, cover-ups, and even departures of top performers.
Whether you’re a manager navigating a chronic complainer or a technician tired of walking on eggshells, this episode offers valuable insights and practical tools to help you reclaim a healthier clinic culture. Because in veterinary medicine, trust isn’t optional; it’s the foundation of patient care.