The Veterinary Viewfinder Podcast
Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016. Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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Exit Interview Disasters - Should You Even Bother?
We often talk about the alleged importance and benefits of exit interviews in the veterinary profession. But what happens when an exit interview turns into a slug-fest? Do you really get truthful information? This week we discuss the pros and cons, risks and benefits of exit interviews, and whether you should even bother in 2022.
Hosts Dr. Ernie Ward and Beckie Mossor, RVT share a recent question Dr. Ward received from a young associate who “spent an hour getting my @$$ kicked in an exit interview.” The duo discusses all things interview exit and when it makes sense - and when it doesn’t.
Viewfinders, this is one of those topics that typically only gets briefly mentioned in practice management and rarely gets scrutinized. We believe there’s something for everyone in this podcast. Share with your colleagues - and management.
Many veterinary teams have one: the colleague who runs to management about every minor mistake or late trash bag. But when does necessary reporting turn into destructive tattling?
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack one of the profession’s most frustrating dynamics: coworkers who undermine team culture by excessive fault-finding.
Hosts Dr. Ward and vet tech Beckie Mossor examine how tattletale behavior often stems from insecurity, perfectionism, or even underlying issues like OCD, yet still chips away at psychological safety and trust. They discuss the difference between legitimate reporting and gossip, and why managers must address patterns early before morale collapses. Ignoring the issue doesn’t make it go away; it drives good employees out while problem behavior festers.
Listeners will learn practical strategies, such as anonymous “concern boxes,” structured feedback models (SBI: Situation, Behavior, Impact), and defining gossip as “talking to someone who can’t solve the problem.” The hosts also share real-life examples where unchecked tattling escalated into fractured teams, cover-ups, and even departures of top performers.
Whether you’re a manager navigating a chronic complainer or a technician tired of walking on eggshells, this episode offers valuable insights and practical tools to help you reclaim a healthier clinic culture. Because in veterinary medicine, trust isn’t optional; it’s the foundation of patient care.