The Veterinary Viewfinder Podcast
Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016. Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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What Happens When Promotions Don't Work Out in a Vet Clinic?
What happens when you promote a staff member to a new position or role and it doesn’t work out? What if the staff members want to return to their previous positions? How do we successfully expand our team members’ roles, responsibilities, and duties and “promote from within?” Viewfinders, we’ve got a lot to discuss in this episode!
Hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, tackle the tough topic of job promotions gone bad. More importantly, our podcasters provide you with a variety of ways to support, coach, and set yourself or your employees up for success in transitioning to a new job position.
The podcast begins with a real-life question Dr. Ward recently received about handling a veterinary technician struggling after being promoted to clinic manager. The veterinary practice owner feared she’d have to fire the employee after she failed to succeed in management. Our hosts have a lot to say about this, as well as tips for avoiding this sort of dilemma.
Beckie shares how to handle the potential vacancy left behind when you promote a staff member. Preparation, planning, and communication are critical elements of a successful job transition and promotion-from-within scenarios.
Viewfinders, there’s a lot to learn in the podcast about helping people succeed in your practice. Please share your thoughts and experiences with us on our Facebook or Instagram pages or email us at veterinaryviewfinder@gmail.com.
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Micromanagement Mayhem in Veterinary Practice
Do you have a boss or manager who constantly checks everything you do? Do you feel excessively supervised? Does your boss tell you what task needs to be accomplished and by when… but then watches your every move and frequently criticize your work and processes? If so, you may be micromanaged.
Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin this podcast by defining micromanagement in the veterinary clinic. They discuss a micromanager's typical traits and actions and why some people are more likely to micromanage than others. They explore how harmful - and counterproductive - micromanaging can be and the negative impacts on team morale and job satisfaction.
Our hosts share techniques for talking to a micromanager, reducing the anxiety-creating impacts of a micromanager, and how you can foster a trusted, collaborative workplace.
Viewfinders, this is an excellent conversation to share with your entire team. It's also a great one to share with a micromanager (anonymously, of course!).
Please share your experiences and thoughts on our Facebook and Instagram pages or email veterinaryviewfinder@gmail.com.
Many veterinary teams have one: the colleague who runs to management about every minor mistake or late trash bag. But when does necessary reporting turn into destructive tattling?
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack one of the profession’s most frustrating dynamics: coworkers who undermine team culture by excessive fault-finding.
Hosts Dr. Ward and vet tech Beckie Mossor examine how tattletale behavior often stems from insecurity, perfectionism, or even underlying issues like OCD, yet still chips away at psychological safety and trust. They discuss the difference between legitimate reporting and gossip, and why managers must address patterns early before morale collapses. Ignoring the issue doesn’t make it go away; it drives good employees out while problem behavior festers.
Listeners will learn practical strategies, such as anonymous “concern boxes,” structured feedback models (SBI: Situation, Behavior, Impact), and defining gossip as “talking to someone who can’t solve the problem.” The hosts also share real-life examples where unchecked tattling escalated into fractured teams, cover-ups, and even departures of top performers.
Whether you’re a manager navigating a chronic complainer or a technician tired of walking on eggshells, this episode offers valuable insights and practical tools to help you reclaim a healthier clinic culture. Because in veterinary medicine, trust isn’t optional; it’s the foundation of patient care.