The Power of Professional Respect in Veterinary Clinics with Heather Prendergast, RVT, CVPM, SPHR

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Professional respect - or disrespect - can define a workplace. This week we're joined by Heather Prendergast, RVT, CVPM, SPHR to discuss real-world examples of disrespect toward veterinary technicians and support staff. Hosts Dr. Ernie Ward and Beckie Mossor, RVT share their own experiences and the trio offer several simple steps any veterinary team can take to encourage a more harmonious team culture. 

The sad truth is that many veterinary professionals have faced disrespect from bosses, managers, or coworkers, leading to frustration and burnout. This special episode tackles this tough topic and is something we think any veterinary team member can learn from or be inspired to take charge and make positive changes in their life. Whether you're an owner, practice manager, technician, or receptionist, this is a discussion we think you'll enjoy. 

Thank you, Viewfinders, for listening and sharing with your colleagues! 


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Optimizing your Staff and VNI Update from NAVTA President Ken Yagi, RVT