Tackling the toughest topics in veterinary medicine

The Veterinary
Viewfinder

Candid conversations on the issues shaping veterinary medicine.

Dr. Ernie Ward Beckie Mossor, MPA, RVT Hosted by Dr. Ernie Ward, DVM & Beckie Mossor, MPA, RVT

New episodes weekly · On the air since 2016

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Two perspectives, one profession

Dr. Ernie Ward

Dr. Ernie Ward, DVM

Veterinarian · Author · Advocate

Dr. Ernie Ward is a veterinarian, author, and longtime advocate for pets and the veterinary profession. Based in coastal North Carolina, he founded the Association for Pet Obesity Prevention in 2005 and the World Pet Obesity Association in 2024, pairing public education for pet owners with clinical standards for veterinary teams.

An author and a familiar voice across national media, Ernie is known for putting the profession’s hardest conversations front and center. Since 2016, he and Beckie have co-hosted the Veterinary Viewfinder Podcast, a weekly show that digs into the toughest and most controversial topics in veterinary medicine, features leading voices in the field, and looks for practical answers to the challenges veterinary teams face.

Beckie Mossor, MPA, RVT

Beckie Mossor, MPA, RVT

Veterinary Technician · Educator

Beckie is a Credentialed Veterinary Technician from Southport, NC, and founding director of the American Association of Credentialed Veterinary Technicians, where she has shaped national conversations on technician utilization, representation on veterinary medical boards, and equity in veterinary organizational structures.

Her work has been published in professional outlets, and she presents internationally on the intersections of veterinary medicine, leadership, and advocacy. She is proud to be the first credentialed veterinary technician to serve on the WSAVA Professional Wellness Committee.

Beckie also co-founded the Veterinary Industry Giving Tree, a nonprofit dedicated to helping veterinary professionals through financial hardship, and has co-hosted the Veterinary Viewfinder Podcast for nearly a decade — bringing candid, often provocative conversations and fierce advocacy to the profession.

Dr. Ernie Ward Dr. Ernie Ward

What Happens When You Know More About a Topic Than Your Boss? Helping Management Change for the Better

Change and progress are inevitable, especially in veterinary medicine. But what happens when your clinic boss, manager, or supervisor fails to keep up with medical advances and clings to outdated protocols and procedures? This week we discuss how you can help make positive procedural changes in your veterinary practice.

Host Dr. Ernie Ward and Beckie Mossor, RVT tackle the topic of confronting and changing the attitudes and policies of a clinic’s leadership.

Dr. Ward shares his top tactics for presenting new medical information to reluctant staff members, why we need to bring more “solutions, not complaints” to management, and his favorite way to solicit feedback to improve an idea using a “On a scale of 1 to 10…” method.

Beckie discusses why we need to surround ourselves with smart people - and then listen to them! She also challenges vet techs to negotiate with leaders and her experiences in getting managers to accept updated procedures and treatments.

Finally, Dr. Ward reminds practice leaders that the first thing to maintain progress is to let go of hubris and ego and he explains why leaders that can say, “I didn’t know that!” excel above those who always have all the answers.

Viewfinders, this is a jam-packed conversation! How do you approach your boss or manager when it’s time to change? What have your experiences been?

Don’t forget to head over to Apple Podcasts and leave us a “Hello!” and 5-start rating. You’ll make our week! Thank you!

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What We Cover

The conversations behind the care

Practice culture & leadership
Client communication
Clinical controversy & ethics
Practice finances & the business of medicine
Trending issues & profession news
Technology & the future of care
Veterinary technician careers
Career paths & entrepreneurship
Wellbeing in the profession
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