Tackling the toughest topics in veterinary medicine
The Veterinary
Viewfinder
Candid conversations on the issues shaping veterinary medicine.
Hosted by Dr. Ernie Ward, DVM & Beckie Mossor, MPA, RVT
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Two perspectives, one profession
Dr. Ernie Ward, DVM
Dr. Ernie Ward is a veterinarian, author, and longtime advocate for pets and the veterinary profession. Based in coastal North Carolina, he founded the Association for Pet Obesity Prevention in 2005 and the World Pet Obesity Association in 2024, pairing public education for pet owners with clinical standards for veterinary teams.
An author and a familiar voice across national media, Ernie is known for putting the profession’s hardest conversations front and center. Since 2016, he and Beckie have co-hosted the Veterinary Viewfinder Podcast, a weekly show that digs into the toughest and most controversial topics in veterinary medicine, features leading voices in the field, and looks for practical answers to the challenges veterinary teams face.
Beckie Mossor, MPA, RVT
Beckie is a Credentialed Veterinary Technician from Southport, NC, and founding director of the American Association of Credentialed Veterinary Technicians, where she has shaped national conversations on technician utilization, representation on veterinary medical boards, and equity in veterinary organizational structures.
Her work has been published in professional outlets, and she presents internationally on the intersections of veterinary medicine, leadership, and advocacy. She is proud to be the first credentialed veterinary technician to serve on the WSAVA Professional Wellness Committee.
Beckie also co-founded the Veterinary Industry Giving Tree, a nonprofit dedicated to helping veterinary professionals through financial hardship, and has co-hosted the Veterinary Viewfinder Podcast for nearly a decade — bringing candid, often provocative conversations and fierce advocacy to the profession.
Podcast: Does It Suck to be a Veterinary Client?
Being a veterinary client or patient in the human healthcare system can, well, suck! Why is client and patient service often underwhelming, rushed, and, insensitive in the medical professions? Hosts Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share some of their most terrible medical appointment stories, common mistakes made in veterinary client service, and tips for making your team better. In this week's episode you'll also learn why Dr. Ward started giving money to his clients over 20 years ago and how any team can change their mindset with a few simple mental tricks. Join the conversation and share your thoughts on Facebook/VeterinaryViewfinder and Twitter @VetViewfinder.
The conversations behind the care
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Suggestions, questions, and guest pitches are always welcome. The fastest way to reach the show is by email.