The Veterinary
Viewfinder
Candid conversations on the issues shaping veterinary medicine.
The Veterinary Viewfinder Podcast
Dr. Ernie Ward and Beckie Mossor, MPA, RVT, have co-hosted their award-winning weekly veterinary podcast since 2016. Each week, they “tackle the toughest topics in veterinary medicine,” highlighting controversial issues and trending news, introducing veterinary key opinion leaders and provocateurs, and offering solutions to the myriad challenges facing the veterinary profession.
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Two perspectives, one profession
Dr. Ernie Ward, DVM
A veterinarian, author, and longtime advocate for pets and the profession. Founder of the Association for Pet Obesity Prevention and the World Pet Obesity Association, and a familiar voice across national media.
Beckie Mossor, MPA, RVT
A registered veterinary technician, educator, and advocate known for advancing the technician profession and for practical, people-first conversations about everyday veterinary work.
Latest Podcast Episodes - Click to Listen
North American Association of Veterinary Receptionists (NAAVR) - with Debbie Boone, CVPM
A tough job that we often talk about on the Veterinary Viewfinder is the role of a veterinary receptionist, a customer service representative, or whatever you choose to call those invaluable folks up front who are, quite frankly, taking a lot of the hits from our clients.
This week, we’re excited to welcome back to the podcast Debbie Boone, CVPM, one of the co-founders of a new organization dedicated to improving the lives and skills of those folks who are our veterinary receptionists. This week, we want to talk to you about how you can get involved and why this is important for your clinic.
Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, talk with Debbie Boone, CVPM, a co-founder of the North American Association of Veterinary Receptionists (NAAVR) co-founder. Learn how this organization started, what their plans are, and why you should better train your veterinary receptionists!
The conversations behind the care
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Have a guest or topic idea?
Suggestions, questions, and guest pitches are always welcome. The fastest way to reach the show is by email.