Tackling the toughest topics in veterinary medicine
The Veterinary
Viewfinder
Candid conversations on the issues shaping veterinary medicine.
Hosted by Dr. Ernie Ward, DVM & Beckie Mossor, MPA, RVT
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Two perspectives, one profession
Dr. Ernie Ward, DVM
Dr. Ernie Ward is a veterinarian, author, and longtime advocate for pets and the veterinary profession. Based in coastal North Carolina, he founded the Association for Pet Obesity Prevention in 2005 and the World Pet Obesity Association in 2024, pairing public education for pet owners with clinical standards for veterinary teams.
An author and a familiar voice across national media, Ernie is known for putting the profession’s hardest conversations front and center. Since 2016, he and Beckie have co-hosted the Veterinary Viewfinder Podcast, a weekly show that digs into the toughest and most controversial topics in veterinary medicine, features leading voices in the field, and looks for practical answers to the challenges veterinary teams face.
Beckie Mossor, MPA, RVT
Beckie is a Credentialed Veterinary Technician from Southport, NC, and founding director of the American Association of Credentialed Veterinary Technicians, where she has shaped national conversations on technician utilization, representation on veterinary medical boards, and equity in veterinary organizational structures.
Her work has been published in professional outlets, and she presents internationally on the intersections of veterinary medicine, leadership, and advocacy. She is proud to be the first credentialed veterinary technician to serve on the WSAVA Professional Wellness Committee.
Beckie also co-founded the Veterinary Industry Giving Tree, a nonprofit dedicated to helping veterinary professionals through financial hardship, and has co-hosted the Veterinary Viewfinder Podcast for nearly a decade — bringing candid, often provocative conversations and fierce advocacy to the profession.
Does Your Mom’s Dog Get an Employee Discount? Confusion and Misuse of Veterinary Staff Discounts and Pet Care Benefits
Hypothetically speaking, have you ever encountered a veterinary staff member who added their parent’s pets to their personal account? Do those pets receive the same discounts, priorities, or privileges as other staff member’s own pets? What about calling for after-hours assistance on behalf of friends and family? Viewfinders, how far do pet care discounts and benefits extend? Do you have written policies governing these rules? Let’s get into it.
Host Dr. Ernie Ward and Beckie Mossor, RVT, share their experiences with veterinary team members skirting on the edge of extending their pet care benefits too far. Our hosts reveal real-life examples and tactics they used to avoid hurting feelings.
Dr. Ward also discusses the guilt he has felt when contacted after-hours by a well-meaning staff member seeking help for a neighbor or friend’s pet. He shares how he overcame these feelings of guilt and why he believes every clinic needs to discuss this issue and develop guidelines.
Beckie encourages all veterinary practices to “get ahead of this issue before it becomes a problem.” She also worries that this is a bigger problem than most clinics realize (or admit) and how it may negatively impact team morale.
The conversations behind the care
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Have a guest or topic idea?
Suggestions, questions, and guest pitches are always welcome. The fastest way to reach the show is by email.